OnlyWin Privacy Policy
Last updated: April 8, 2026
At OnlyWin, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email, phone number, and government-issued ID for account verification and age confirmation. Financial details such as bank account information, payment methods, and transaction histories are gathered for processing deposits and withdrawals. We also collect technical data like IP addresses, device information, gaming activity (betting patterns, session duration), and cookies to ensure security, compliance with anti-money laundering laws, and platform functionality.
How We Use Your Information
Your information is used to perform our contract with you, including account management, identity verification, processing payments, and facilitating gaming activities. We process data for legal compliance with Australian anti-money laundering obligations, taxation requirements, and gambling regulations under the Interactive Gambling Act 2001. Additionally, it supports fraud prevention, responsible gambling measures, customer support, platform security, and personalizing your experience with game recommendations.
Information Sharing
We disclose personal information only as required by law, such as to AUSTRAC for anti-money laundering compliance, state gambling regulators, taxation authorities, or law enforcement for investigations into fraud or illegal activities. It may also be shared with trusted service providers like payment processors, identity verification services, and technical hosts under strict confidentiality agreements. We do not sell your data to third parties.
Data Security
We implement robust security measures including encryption of sensitive data, secure servers, and access controls to protect your personal information from unauthorized access, loss, or misuse. Regular security audits, firewalls, and monitoring systems help prevent breaches and ensure compliance with Australian privacy standards. Data is retained only as long as necessary for legal, regulatory, or business purposes, typically 7 years for financial records post-account closure.
Your Rights
Under the Privacy Act 1988 and APPs, you have the right to access, correct, or update your personal information held by us, and request deletion where appropriate. You may withdraw consent for non-essential processing, restrict data use, or lodge complaints with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been interfered with. Contact us to exercise these rights; we respond promptly and facilitate data portability in a structured format where feasible.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyze usage, prevent fraud, and personalize your experience. These include essential cookies for security and optional analytics cookies; you can manage preferences via browser settings or our cookie consent tool. Our cookie policy provides full details on types and purposes.
Contact Us
For privacy concerns, rights requests, or questions about this policy, please contact our Data Protection Officer.
[email protected]